Shipping & Returns
SHIPPING
Please allow 5-7 business days for processing and shipping. Orders placed on the weekend will begin processing the following business day.
The Couth Collection is not liable for any stolen packages. If you would like to sign for your package, please let us know so we can make the proper arrangements.
We ship through UPS, USPS and FedEx.
Please note that the shipping during sales extends to 7-14 business days. Once your order is placed we will not cancel or refund any pending orders.
LOCAL PICKUP
Anyone located in the DFW area can arrange for local pickup at checkout.
RETURNS & EXCHANGES
All sales are final. We do not offer refunds at this time.
Upon Approval you may do an exchange (at the same price point) if you have contacted us within 3 days of delivery. Hair MUST be in the same condition and packaging. There will be a $20 restocking fee.
IMPORTANT NOTICE
The Couth Collection is not responsible for any lost/damage packages. We HIGHLY suggest signing for your package to avoid stolen shipments. We will not issue any refunds if your package is returned. We will contact you once your package arrives to arrange to re-ship it to you.